Saturday, September 29, 2012

Blue Ocean Strategy for the Lean Startup

What can Blue Ocean Strategy teach the Lean Startup?

Blue Ocean Strategy is about competing in uncontested market spaces, as opposed to the bloody, red oceans of highly competitive markets. There are many ways to get to a Blue Ocean, such as:
  • competing in a market small enough to be ignored by bigger competitors
  • introducing your product idea to a market that hasn't seen it before
  • creating an entirely new market niche
But most importantly, by...
  • offering a product that provides something customers value highly at low cost
What does this mean for Lean Startup entrepreneurs? Ask yourself:
  • for a product I can provide, what customers are out there who larger companies ignore?
  • instead of fighting over the same market, can I introduce or adapt this product to a new market?
  • what have competitors bundled into their products that customers DON'T want?
  • can you strip out what customers don't want and give them more of what they DO want?
By giving customers only what they actually want, and more of it, you can eliminate waste and create a product that will earn customer loyalty at the same time :)

The authors of Blue Ocean Strategy seized upon a great example: Cirque de Soleil.
  • People have always liked the circus, but...
    • it was the same old tired show (clowns and elephants)
    • it was smelly 
    • it was no longer cheap, so the product competed poorly against similarly priced alternatives
  • Cirque got rid of all the labor-intensive, cost-intensive stuff (animal acts, aisle concessions) and kept the low-cost, high-value acrobatics that people liked. They then enhanced the acrobatic elements and added a level of sophistication that justified the higher price point of a live performance. High value to the customer - low operating costs = high margins :)
A more high-tech example might be CD albums >> iTunes singles >> YouTube videos. Each format change stripped away something that customers didn't want (bulkiness,songs they didn't like, cost) and steadily added more of what they did want (portability, larger song collections, video).

Taking apart products and services you use in daily life until you only have the parts that you actually like might be a great way to start thinking of a Minimally Viable Product.

Blue Ocean Strategy - it's an oldie, but a goodie :)

Sunday, September 2, 2012

Test A Business Name in 24 Hours

A lot of entrepreneurs think that they need a domain name, custom email address, website, business cards, and lots of other things before they can get started.  While you really can get started without any of that, one thing your business will certainly need is a name.

So how do you pick a name for your business? It's an age-old business dilemma, and everyone's got an opinion:
The opinion that really counts, though, is the opinion of potential customers!  With that in mind, I recently tested a new tool, Google Consumer Surveys, that can help entrepreneurs answer this age-old question quickly with reliable data. 

Google Consumer Surveys is like a combination of Google AdWords and SurveyMonkey.  Instead of creating a survey and emailing it to a list of people, Google Consumer Surveys shows your survey on a network of websites, almost like an online ad.  Visitors who see your survey would then fill it out in order to gain access to premium content on those websites.

Before testing your name on Google Consumer Surveys you will probably want to:
  1. Brainstorm a bunch of potential names
  2. Check which names are available as domains and usernames 
  3. Of the available names, select your favorite 3 to 5 names
    1. So that you can make a short, multiple-choice survey question
If you click the above link to Google Consumer Surveys, if Google is still running it you will see an offer for a $75 promo code. Since the service can cost $100 or more per question, using the promo code lets you ask one question to 1000 people for $25.  

If you think about it, that's a pretty good deal. Testing it myself using potential domain names for an online marketing company, I had about 450 responses in less than 24 hours, and a statistically significant winner. Think of all the time saved!  I didn't have to create a webpage or personally survey hundreds of people.  Instead, I could go to sleep, wake up, check the answer, and buy the domain name the public recommended. 

So starting with the name of your business, give people what they want, when they want it. Everything else is waste :)