Saturday, September 29, 2012

Blue Ocean Strategy for the Lean Startup

What can Blue Ocean Strategy teach the Lean Startup?

Blue Ocean Strategy is about competing in uncontested market spaces, as opposed to the bloody, red oceans of highly competitive markets. There are many ways to get to a Blue Ocean, such as:
  • competing in a market small enough to be ignored by bigger competitors
  • introducing your product idea to a market that hasn't seen it before
  • creating an entirely new market niche
But most importantly, by...
  • offering a product that provides something customers value highly at low cost
What does this mean for Lean Startup entrepreneurs? Ask yourself:
  • for a product I can provide, what customers are out there who larger companies ignore?
  • instead of fighting over the same market, can I introduce or adapt this product to a new market?
  • what have competitors bundled into their products that customers DON'T want?
  • can you strip out what customers don't want and give them more of what they DO want?
By giving customers only what they actually want, and more of it, you can eliminate waste and create a product that will earn customer loyalty at the same time :)

The authors of Blue Ocean Strategy seized upon a great example: Cirque de Soleil.
  • People have always liked the circus, but...
    • it was the same old tired show (clowns and elephants)
    • it was smelly 
    • it was no longer cheap, so the product competed poorly against similarly priced alternatives
  • Cirque got rid of all the labor-intensive, cost-intensive stuff (animal acts, aisle concessions) and kept the low-cost, high-value acrobatics that people liked. They then enhanced the acrobatic elements and added a level of sophistication that justified the higher price point of a live performance. High value to the customer - low operating costs = high margins :)
A more high-tech example might be CD albums >> iTunes singles >> YouTube videos. Each format change stripped away something that customers didn't want (bulkiness,songs they didn't like, cost) and steadily added more of what they did want (portability, larger song collections, video).

Taking apart products and services you use in daily life until you only have the parts that you actually like might be a great way to start thinking of a Minimally Viable Product.

Blue Ocean Strategy - it's an oldie, but a goodie :)

Sunday, September 2, 2012

Test A Business Name in 24 Hours

A lot of entrepreneurs think that they need a domain name, custom email address, website, business cards, and lots of other things before they can get started.  While you really can get started without any of that, one thing your business will certainly need is a name.

So how do you pick a name for your business? It's an age-old business dilemma, and everyone's got an opinion:
The opinion that really counts, though, is the opinion of potential customers!  With that in mind, I recently tested a new tool, Google Consumer Surveys, that can help entrepreneurs answer this age-old question quickly with reliable data. 

Google Consumer Surveys is like a combination of Google AdWords and SurveyMonkey.  Instead of creating a survey and emailing it to a list of people, Google Consumer Surveys shows your survey on a network of websites, almost like an online ad.  Visitors who see your survey would then fill it out in order to gain access to premium content on those websites.

Before testing your name on Google Consumer Surveys you will probably want to:
  1. Brainstorm a bunch of potential names
  2. Check which names are available as domains and usernames 
  3. Of the available names, select your favorite 3 to 5 names
    1. So that you can make a short, multiple-choice survey question
If you click the above link to Google Consumer Surveys, if Google is still running it you will see an offer for a $75 promo code. Since the service can cost $100 or more per question, using the promo code lets you ask one question to 1000 people for $25.  

If you think about it, that's a pretty good deal. Testing it myself using potential domain names for an online marketing company, I had about 450 responses in less than 24 hours, and a statistically significant winner. Think of all the time saved!  I didn't have to create a webpage or personally survey hundreds of people.  Instead, I could go to sleep, wake up, check the answer, and buy the domain name the public recommended. 

So starting with the name of your business, give people what they want, when they want it. Everything else is waste :)

Wednesday, April 25, 2012

Use Google AdWords for MVP testing

Why use Google AdWords for MVP testing? 

People searching on Google are actively seeking something that will help them get a job done. You don't have to convince them they need what you are planning to build.  Also, when someone clicks on a Google ad, they don't know that your product is still under development or "coming soon." They're not telling you what they think they would do if your product existed; they are acting on their belief.

Take a look at Steve Blank's definition of an "earlyvangelist":

Someone using Google Search is already up to level 3, and you can screen potential customers for levels 4 and 5 through:

Saturday, April 7, 2012

Survey customers

Once you are driving people to your landing page, gaining followers on Twitter, and getting email signups, it's time to start surveying.

What do you want to know?

Where can I set up a survey?

  • Wufoo
  • Surveymonkey
  • KISSinsights

Start test marketing immediately

You need to start testing and refining your marketing messages ASAP.

Trying to get complete strangers interested in your product will start teaching you really fast what parts of your idea are the parts people will pay for. Find out what they are and build that!

Remember: build-measure-learn!
  • You've just built a landing page. But if you're not measuring how you can attract people to your idea, or how people respond to it, you're not learning! Start learning!
Getting started: Google AdWords
  • There are entire books written on these topics, but here are some basic tips:
    • Strive for relevance. Who has a burning need for what you're going to sell?
      • If you're selling auto parts, who is more likely to buy right now? Someone who types in "auto repair," or someone who types in a part number?
      • When choosing between relevance and popularity, relevance usually wins.
    • You want to get people to do something on your landing page, not just visit and leave. 
      • Create a "call to action" that steers people toward doing something. 
        • Getting people to sign up for email updates is a good start.
      • Offer something to entice people to act, like a how-to guide, checklist, or ebook.
      • Consider including an interactive element, like a video or presentation.
How do I test?
Google Website Optimizer
Visual Website Optimizer
Unbounce





Create a company blog

Since people can't see a working version of your idea yet, creating a blog will help people get a better sense for your vision.  You want to post on your blog about a couple of times per week.

Places to blog (all free):

Create a landing page

What's a landing page?
  • a landing page is the first page that an incoming visitor to your website will see
  • traffic from Facebook, Twitter, a QR code, or web ad should hit a landing page first
    • you can test and improve the landing page to improve response rates
More on that later...

For now you just want a quick webpage that describes your idea.

How do I do it?

Where can I create a page?